Below are some of your most commonly asked questions. If you do not find the answers you need click on the Live help icon to receive a direct response.

1. How do I open an account?
Go to our registration page and simply follow the instructions. After registration you will receive a welcome mail from support@123Bingo.com. All you need to do is click on the link to activate your account.

2. What is the minimum age to play?
We do not allow anyone under 18 years of age to play at 123Bingo. Please check with your local laws for any other restrictions.

3. What software does 123Bingo use?
123Bingo is powered by Parlay Entertainment. Parlay Entertainment Inc. is the world's leading developer and dominant licensor of Internet Bingo solution. Pease visit http://www.parlaygroup.com for more details.

4. Can I pre-buy Bingo cards?
Yes, you may pre-buy Bingo cards by selecting the "Pre-Order Cards" option in the Game Room. You can also select the "Order Bingo Cards" option once you login to your account.

5. Can I play Pull Tabs, Slots, Video Poker and Keno?
Yes, 123Bingo offers a wide range of Bingo, Slots, Pull Tabs, Video Poker and Keno games.

We currently offer:

• 25p and 5p Bingo Rooms
  
• 18 Slot Machines
  
• 12 Video Poker Machines
  
• 10 Pull Tabs
  
• 1 KENO

6. How secure is 123Bingo?
At 123Bingo we use the latest 128-bit encryption technology designed to keep your personal and bank information private and confidential at all times.

7. What are the minimum and recommended system   requirements?Required

• Flash 7 plug-in
  
• Pentium II Class PC (min. 233Mhz)
  
• iMac (IE Only)
  
• 64 MB RAM
  
• Internet Explorer 5 or Netscape 7
  
• 56 K Internet Connection Recommended
  
• Latest Flash plug-in
  
• Pentium III Class PC (500Mhz+)
  
• Mac G3 or G4 (IE Only)
  
• 128 MB RAM
  
• Internet Explorer 6.0
  
• Cable/DSL Internet Connection

8. Standard terms and conditions
Please open the rules page to read the standard terms and conditions.

9. How do I make a Deposit?
Once you login to your account, select the "Deposit (£)" option in My Account Section and follow the simple instructions.

10. What are my Deposit options?
We currently offer the following deposit options.

• Delta/Solo/Switch
• Visa/Master Card
• NETELLER
• On Demand Funds
  
• FirePay
  
• Pre Paid ATM
  
• CITADEL
  

Go to banking page to learn more.

11. Is there a Deposit Limit?
Yes, you can deposit a maximum of £500 per day. However management reserves the right to further lower the deposit limit for some players.

12. How do I request a Withdrawal?
Once you login to your account, select the "Withdraw (£)" option in My Account Section and follow the simple instructions.

13. What are the Withdrawal Limits?
The following withdrawal limits apply to ALL players.

• Minimum withdrawal request is £50.
• Maximum monthly withdrawal limit on bingo game winnings is £5000 (£1250 per week)
• Maximum monthly withdrawal limit on casino game winnings is £1000 (£250 per week).

14. Tell a Friend?
Invite your friends to play at 123Bingo and earn 25% of ALL Deposits they make for the first 60 days! Go to events page to learn more.

15. Loyalty Program
Our unique players club is designed to offer our loyal customers a way to earn extra bonus and special prizes. Go to loyality page to learn more.